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By | December 19, 2018 | 242 views
 

Quality of experience: are you really taking care of it in your mobile network?

Quality of experience (QoE) is crucial for the success of mobile network operators because subscribers are increasingly sensitive to the perceived quality of applications in mobile networks. Operators will only grow their subscriber base if they can lure subscribers from competing operators by offering a better perceived QoE. In a recent webinar, we provocatively asked the question “Are you really…

 
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By | April 5, 2018 | 1,303 views
 

Combined engineering and benchmarking measurements add value

Different mobile network measurement tools target different measurement scenarios. One might be the preferred choice for collecting mass data for benchmarking; another might offer extensive possibilities for engineering and troubleshooting. Do we always know how the collected measurement data is being evaluated when we are performing the actual measurement? Most probably not. But wouldn’t it be great if we could…

 
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By | October 26, 2017 | 1,358 views
 

Certified Partner Program to address network challenges end-to-end

The testing and benchmarking of mobile networks has reached an unprecedented level of complexity. Considering the rapid technological advancements and continuous introduction of new technologies, such as IoT, 4×4 MIMO and soon 5G, it is very likely that network complexity will continue to increase. To better address current and future network testing challenges, we launched a unique partner program. Hanspeter…

 
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By | October 13, 2017 | 1,330 views
 

Measuring quality of experience in public benchmarking campaigns

When studying rankings of mobile operators in specialist publications, you often learn about maximum download and upload speeds, the reliability and availability of offered services, and data transport performance. These technical parameters describing quality of service (QoS) are the bedrock of a reliable mobile service and a well-performing network; they are the basis for subscriber satisfaction. But are they enough…

 
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By | September 14, 2017 | 1,604 views
 

SmartBenchmarker’s reliable alarming interface for easier drive tests

A reliable alarming interface is crucial for drive testing, even more so when your network engineers control a large drive test fleet remotely from the office, for example when benchmarking mobile networks with SmartBenchmarker. What the alarming system must provide and how it is used varies with each user role. In an earlier post, I talked about user roles. Here’s a…

 
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By | April 5, 2017 | 1,287 views
 

Harmonizing user interfaces: user role management (part 3 of 3)

User roles are important for security. They can also be useful for matters of simplicity, however. We use them, for example, to tailor the user interface of our smart drive test benchmarking solution in order to simplify the handling. But first things first: What is the purpose of user role management? User role management is predominantly used for role-based access…

 
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By | December 18, 2016 | 889 views
 

How phone design affects system design

In our introduction to how system design enhances the quality and reliability of measurements, we hinted at a myriad of key factors that have an effect on end-user experience, one of them being the device itself and the technologies it supports. In this post, we will look at the evolution of phone design and how it impacts the engineering and designing…

 
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By | November 15, 2016 | 517 views
 

Cut costs and save time benchmarking at remote locations

Say, you’re a field engineer working for a service provider or mobile network operator, and you’ve just been assigned to conduct an ad hoc drive test campaign to analyze voice and data services. The location of the networks to be verified and benchmarked, however, requires you to take a plane and rent a car locally. In most cases, a costly…

 
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