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By | January 17, 2019 | 680 views
 

Network Performance Score: initiate improvements with a QoE-centric score

There are various scores, as in scoring methods, claiming to measure the performance of mobile networks on the market. Some scores are based on plain technical metrics, others on quality of experience (QoE) measurements or surveys. Which score should a mobile network operator (MNO) choose? The one providing the highest score? The cheapest one? The one based on technical scores…

 
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By | December 19, 2018 | 498 views
 

Quality of experience: are you really taking care of it in your mobile network?

Quality of experience (QoE) is crucial for the success of mobile network operators because subscribers are increasingly sensitive to the perceived quality of applications in mobile networks. Operators will only grow their subscriber base if they can lure subscribers from competing operators by offering a better perceived QoE. In a recent webinar, we provocatively asked the question “Are you really…

 
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By | March 19, 2018 | 1,517 views
 

Measuring QoE of mobile data apps for network optimization (part 3 of 3)

How can mobile app testing support network optimization? In previous posts, we explained how you could assess the QoE of data applications on smartphones by measuring the success rate and duration of a series of actions. Based on large-scale real field measurement data, we showed how the duration saturates at higher available network speeds and examined the causes of this…

 
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By | March 1, 2018 | 1,254 views
 

Measuring QoE of mobile data applications: behind the scenes (part 2 of 3)

In the previous post, we explained how to measure QoE of mobile data applications on smartphones by means of success rate and the duration of a series of actions. Based on large-scale real field data, we showed how the duration saturates at higher available network speeds. But where does saturation come from? And what is going on in the background,…

 
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By | February 22, 2018 | 1,452 views
 

Measuring QoE of mobile data applications, e.g. Facebook (part 1 of 3)

Today, there are a huge number of apps available for smartphones covering almost any use case one can think of. Network providers want to ensure that their mobile connection offers everyone a smooth usage experience, especially for the most popular smartphone apps such as Facebook. To do this, they need targeted mobile data application tests. In this blog series, we…

 
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By | October 26, 2017 | 1,487 views
 

Certified Partner Program to address network challenges end-to-end

The testing and benchmarking of mobile networks has reached an unprecedented level of complexity. Considering the rapid technological advancements and continuous introduction of new technologies, such as IoT, 4×4 MIMO and soon 5G, it is very likely that network complexity will continue to increase. To better address current and future network testing challenges, we launched a unique partner program. Hanspeter…

 
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By | October 13, 2017 | 1,405 views
 

Measuring quality of experience in public benchmarking campaigns

When studying rankings of mobile operators in specialist publications, you often learn about maximum download and upload speeds, the reliability and availability of offered services, and data transport performance. These technical parameters describing quality of service (QoS) are the bedrock of a reliable mobile service and a well-performing network; they are the basis for subscriber satisfaction. But are they enough…

 
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By | February 9, 2017 | 1,285 views
 

The true view of your and your competitors’ networks

Hand in hand with the ever increasing demand for more network capacity and the soaring popularity of applications, particularly in real-time, mobile operators in mature markets are also facing a virtually flat subscriber penetration for the next five years. To win new customers, mobile operators are left with no other option than to beat the competition by providing better services…

 
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By | November 15, 2016 | 591 views
 

Cut costs and save time benchmarking at remote locations

Say, you’re a field engineer working for a service provider or mobile network operator, and you’ve just been assigned to conduct an ad hoc drive test campaign to analyze voice and data services. The location of the networks to be verified and benchmarked, however, requires you to take a plane and rent a car locally. In most cases, a costly…

 
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