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By | August 28, 2019 | 745 views
 

Network Performance Score: Templates for easy support in all products

The initial blog post about the standardized Network Performance Score (NPS) discusses the demand for an efficient calculation method of an overall score that reflects the perceived technical performance of a network or one of its subsets such as region, period, or technology. The score considers and weights the main key performance indicators (KPIs) for a wide range of services,…

 
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By | July 3, 2019 | 1,579 views
 

Impressions from managed services team benchmarking Africa

We have extended our traditional business focus from supplying mobile network testing solutions to being a fully-fledged managed services provider of benchmarking campaigns. In April 2018, Rohde & Schwarz created the managed services team to run large-scale benchmarking projects such as the one commissioned by the South African MTN Group. Besides figuring out logistics, infrastructure, topography and climate, the team…

 
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By | January 17, 2019 | 1,957 views
 

Network Performance Score: initiate improvements with a QoE-centric score

There are various scores, as in scoring methods, claiming to measure the performance of mobile networks on the market. Some scores are based on plain technical metrics, others on quality of experience (QoE) measurements or surveys. Which score should a mobile network operator (MNO) choose? The one providing the highest score? The cheapest one? The one based on technical scores…

 
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By | December 19, 2018 | 995 views
 

Quality of experience: are you really taking care of it in your mobile network?

Quality of experience (QoE) is crucial for the success of mobile network operators because subscribers are increasingly sensitive to the perceived quality of applications in mobile networks. Operators will only grow their subscriber base if they can lure subscribers from competing operators by offering a better perceived QoE. In a recent webinar, we provocatively asked the question “Are you really…

 
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By | March 19, 2018 | 1,892 views
 

Measuring QoE of mobile data apps for network optimization (part 3 of 3)

How can mobile app testing support network optimization? In previous posts, we explained how you could assess the QoE of data applications on smartphones by measuring the success rate and duration of a series of actions. Based on large-scale real field measurement data, we showed how the duration saturates at higher available network speeds and examined the causes of this…

 
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By | March 1, 2018 | 1,565 views
 

Measuring QoE of mobile data applications: behind the scenes (part 2 of 3)

In the previous post, we explained how to measure QoE of mobile data applications on smartphones by means of success rate and the duration of a series of actions. Based on large-scale real field data, we showed how the duration saturates at higher available network speeds. But where does saturation come from? And what is going on in the background,…

 
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By | February 22, 2018 | 1,723 views
 

Measuring QoE of mobile data applications, e.g. Facebook (part 1 of 3)

Today, there are a huge number of apps available for smartphones covering almost any use case one can think of. Network providers want to ensure that their mobile connection offers everyone a smooth usage experience, especially for the most popular smartphone apps such as Facebook. To do this, they need targeted mobile data application tests. In this blog series, we…

 
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By | October 13, 2017 | 1,672 views
 

Measuring quality of experience in public benchmarking campaigns

When studying rankings of mobile operators in specialist publications, you often learn about maximum download and upload speeds, the reliability and availability of offered services, and data transport performance. These technical parameters describing quality of service (QoS) are the bedrock of a reliable mobile service and a well-performing network; they are the basis for subscriber satisfaction. But are they enough…

 
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By | April 27, 2017 | 1,603 views
 

What is the market for voice telephony in 2017?

In competition with messaging services and Facebook and Instagram timelines, is voice telephony at all relevant in 2017 and beyond? We believe: yes, absolutely! Telephony is still the most direct and most efficient way of telecommunication. Apart from being an auditory interaction, voice still transports much more emotion – and opportunity for clarification – than any emoticon ever could. Or,…

 
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