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By | January 17, 2019 | 444 views
 

Network Performance Score: initiate improvements with a QoE-centric score

There are various scores, as in scoring methods, claiming to measure the performance of mobile networks on the market. Some scores are based on plain technical metrics, others on quality of experience (QoE) measurements or surveys. Which score should a mobile network operator (MNO) choose? The one providing the highest score? The cheapest one? The one based on technical scores…

 
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By | December 19, 2018 | 359 views
 

Quality of experience: are you really taking care of it in your mobile network?

Quality of experience (QoE) is crucial for the success of mobile network operators because subscribers are increasingly sensitive to the perceived quality of applications in mobile networks. Operators will only grow their subscriber base if they can lure subscribers from competing operators by offering a better perceived QoE. In a recent webinar, we provocatively asked the question “Are you really…

 
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By | March 19, 2018 | 1,461 views
 

Measuring QoE of mobile data apps for network optimization (part 3 of 3)

How can mobile app testing support network optimization? In previous posts, we explained how you could assess the QoE of data applications on smartphones by measuring the success rate and duration of a series of actions. Based on large-scale real field measurement data, we showed how the duration saturates at higher available network speeds and examined the causes of this…

 
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By | March 1, 2018 | 1,215 views
 

Measuring QoE of mobile data applications: behind the scenes (part 2 of 3)

In the previous post, we explained how to measure QoE of mobile data applications on smartphones by means of success rate and the duration of a series of actions. Based on large-scale real field data, we showed how the duration saturates at higher available network speeds. But where does saturation come from? And what is going on in the background,…

 
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By | February 22, 2018 | 1,399 views
 

Measuring QoE of mobile data applications, e.g. Facebook (part 1 of 3)

Today, there are a huge number of apps available for smartphones covering almost any use case one can think of. Network providers want to ensure that their mobile connection offers everyone a smooth usage experience, especially for the most popular smartphone apps such as Facebook. To do this, they need targeted mobile data application tests. In this blog series, we…

 
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By | October 13, 2017 | 1,360 views
 

Measuring quality of experience in public benchmarking campaigns

When studying rankings of mobile operators in specialist publications, you often learn about maximum download and upload speeds, the reliability and availability of offered services, and data transport performance. These technical parameters describing quality of service (QoS) are the bedrock of a reliable mobile service and a well-performing network; they are the basis for subscriber satisfaction. But are they enough…

 
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By | April 27, 2017 | 1,208 views
 

What is the market for voice telephony in 2017?

In competition with messaging services and Facebook and Instagram timelines, is voice telephony at all relevant in 2017 and beyond? We believe: yes, absolutely! Telephony is still the most direct and most efficient way of telecommunication. Apart from being an auditory interaction, voice still transports much more emotion – and opportunity for clarification – than any emoticon ever could. Or,…

 
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By | February 23, 2017 | 2,119 views
 

Proofing and optimizing a network’s readiness for video transmission

In previous entries of this blog series about the challenges of mobile video services, we discussed video quality as a perceived metric, how it can be measured, and how quality measuring algorithms work. To conclude the series, this post focuses on how to apply a video quality measure to quantify video services as consumed by subscribers. What are the challenges…

 
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By | February 9, 2017 | 1,235 views
 

The true view of your and your competitors’ networks

Hand in hand with the ever increasing demand for more network capacity and the soaring popularity of applications, particularly in real-time, mobile operators in mature markets are also facing a virtually flat subscriber penetration for the next five years. To win new customers, mobile operators are left with no other option than to beat the competition by providing better services…

 
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