Author: Oliver Jonas

With a BSc in computer science and psychology, Oliver Jonas, Usability Manager, blends functionality with intuitive design to create our products’ pixel-perfect user interfaces (UI). He’s passionate about web-based applications that give users the feel of interactive desktop applications rather than traditional web UIs. Oliver has more than 15 years of experience in the mobile communications industry and developed the world’s first WAP Outlook/Exchange e-mail connector (back in the days of dial-up networks). Today, he defines our products’ UI design standards and guidelines, ensuring a harmonious and simplified user experience.

By | September 14, 2017 | 2,281 views

SmartBenchmarker’s reliable alarming interface for easier drive tests

A reliable alarming interface is crucial for drive testing, even more so when your network engineers control a large drive test fleet remotely from the office, for example, when benchmarking mobile networks with SmartBenchmarker. What the alarming system must provide and how it is used varies with each user role. In an earlier post, I talked about user roles. Here’s a…

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By | April 5, 2017 | 1,989 views

Harmonizing user interfaces: User role management (part 3)

User roles are important for security. They can also be useful for matters of simplicity, however. We use them, for example, to tailor the user interface of our smart drive test benchmarking solution in order to simplify the handling. But first things first: What is the purpose of user role management? User role management is predominantly used for role-based access…

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By | January 26, 2017 | 1,509 views

Harmonizing user interfaces: Single sign-on (part 2)

We all know the burden of having to remember the myriad of usernames and passwords we use to log in to various systems and applications. User accounts, e-mail, web sites, online banking – the list goes on. Some platforms require a username, others an e-mail address. Many applications have different password complexity requirements and password expiration times, and of course, you…

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By | January 5, 2017 | 1,879 views

Searching vs browsing: Why SmartMonitor is smarter

Good navigation and quick access to features are vital for the success of any web application. On the Internet, browsing is the primary navigation method on most sites, but as content grows it can become quite difficult to solve UX (user experience) challenges with a structured navigation alone. Creators and designers – whether of websites or other software user interfaces…

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By | December 19, 2016 | 1,325 views

Harmonizing user interfaces: How to avoid user interface fragmentation (part 1)

User interface (UI) fragmentation is a problem that many large companies face when their products are created by different teams. Different teams may have different tendencies and preferences, the products may use different technology stacks and the applications may use different frameworks. The results are often fragmented and inconsistent user interfaces. The higher the fragmentation across your products, the higher…

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By | November 12, 2016 | 803 views

Collected information is only as good as its assessment and management

When it comes to operational efficiency, a mobile network testing system’s management and usability are equally important as its reliability and accuracy. Say, for example, when monitoring and optimizing network performance and service quality. A continuous stream of the most accurate data is imperative. But the collected information is only as good as its assessment and management. A smart monitoring…

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